Branch Managers Job Vacancies at Tanzania Commercial Bank (TCB) -2 Positions

JOB VACANCY- 2 POSITIONS

ABOUT US:

Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the     provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and

qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.

Position:	Branch Managers
Department:	Retail and SME Banking
Section:	Branch Network
Reports to:	Manager Branch Network
Location:	Geita & Kigamboni

POSITION OBJECTIVE

The Branch Managers are responsible for leading and overseeing the operations of our Branches, driving growth, profitability and customer satisfaction while maintaining operational efficiency.

KEY RESPONSIBILITIES

1. 1. Develop the branch budget and strategy to ensure profitabilit
2. 2. Create and pursue sales opportunities to meet targets and exceed customer expectations.
3. 3. Coordinate branch  goals  with  retail  officers  for  annual  objectives  and  sales campaigns.
4. 4. Track and  evaluate  branch  objectives  to  assess  progress  and  performance effectively.
5. 5. Enhance the quality of business relationships with retail clie
6. 6. Visit customers regularly to maintain loyalty and expand customer base.
7. 7. Offer financial products and services that cater to the unique needs of SMEs, such as business loans, working capital financing, and cash management solutions.
8. 8. Provide expert advice and guidance to SME clients on financial matters, helping them achieve their growth objectives
9. 9. Identify and target Government agencies at the local, regional, and national levels to solicit their banking business.

10. 10. Develop and   maintain   strong   relationships   with   Government   officials, understanding their financial requirements and offering suitable banking solutions.
11. 11. To liaise with the Public and Government officials in the area of operation of the Branch to maintain good public relations and project good image of the bank.

12. 12. Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank

13. 13. Identify and mitigate operation and environmental risk inherent in branch service delivery and minimize impact/exposure. Ensure tidiness across the branch premises and clean-desk policy is exercise
14. 14. Ensure that all branch staff as prescribed in the operating manuals/standard operating procedures (SOPs) adhere to all Operational Procedures.
15. 15. To ensure that the branch is adequately supplied with stationery items and enough cash to meet day-to-day operations. You will also ensure that adequate security is in place with regard to cash and all bank documents/assets.

16. 16. To carry out  regular  snap  checks  for  cash  in  tills/strong-rooms,  controlled stationery, all suspense accounts and stamp accounts.
17. 17. To compile timely  replies  to  all  audit  reports  and  ensure  that  auditors’ recommendations are implemented accordingly.

18. 18. Carry out periodic staff evaluations.
19. 19. Ensure that the Anti Money Laundering requirements are followed as follows:
20. a) Take  all  reasonable  steps  to  verify  and  identify customers,  including      performing  Quality  Assurance  on accounts opened, and the general KYC issues/CDD

1. b) Retain  adequate  records  of  identification,  account opening and transactions and ensure timely and properly filling of customer mandates
2. C) Make/assist to effective reporting of suspicious transactions
3. d) Raise awareness of Money Laundering prevention by training all branch staff.

20. 20. Perform any other duties as may be assigned to you by Supervisor or higher authorities.

CONTRIBUTES TO;

   Customer retention because of high customer service standards

   Business growth as evidenced by attaining budget figures on revenue

   Minimization of operational costs thereby improving overall branch profitability

   Enhanced and robust control at the branch.

QUALIFICATIONS, SKILLS & EXPERIENCE

Holder of Bachelor Degree in Banking, Economics, Commerce, Business Administration, Finance or equivalent qualifications from recognized institutions. Must at least eight (8) years working experience in Banking Industry or Financial Institutions, in which at least three years’ experience in managing Bank Branch operations, SME and Credit.

PERSONAL ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

   Ability to demonstrate Tanzania Commercial Bank core values:

   Customer Focus, trustworthy, Creativity, Teamwork and Excellence

   Ability to priorities work and to meet deadlines.

   Ability to work quickly, accurately and consistently when under pressure.

   A methodical and well-organized approach to work.

   Mature and able to work in a confidential environment.

   Has sound judgment, common sense and good humor.

   Strong leadership and people management skills.

   Strong skills in managing SME portfolio.

   Prioritize Task.

   Team Player.

   Proven leadership skills (Must have managerial experience in operations. and/or credit.

   Very strong business acumen, with ability to grow business.

   Ability to build effective relationships with all stakeholders

   Self-drive with a results-oriented mindset

   Effective communication and influencing skills, strong analytical skills with high level of attention to details.

The position will attract competitive salary packages and benefits.

Applicants are invited to submit their resume via the following link:-

https://www.tcbbank.co.tz/careers  applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.

Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.

Deadline of the Application is 10th September 2024.