Business Performance and Analytics Manager Job Vacancy at Azam Media

Business Performance and Analytics Manager Job Vacancy at Azam Media

Position: Business Performance and Analytics Manager

Education: BSc in Actuarial Sciences, BSc in Mathematics or related field.

Key areas:

• Design Customer Value Management (CVM) and Customer Experience strategies
• Increase revenue and customer satisfaction
• Develop Retention, win back and loyalty
• CVM Reports
• Stakeholder Engagement

  Covers areas of model development through:

• Developing analytics programs that profiles customers’ behavior
•  Churn prediction models
• Measure and analyze customer satisfaction trends
• Developing revenue stimulation, retention and loyalty schemes
• Product recommendation and comprehensive business requirements towards revenue generation.
• Prepare reports daily report showing any campaign performances
• Identify and develop new, efficient and customer obsessed base activities and life cycle programs to Increase revenue.
  
  Experience:
• Minimum 2 years of experience from telecommunications or payTV CVM (Customer value management) will be an advantage
• Commercial experience (PayTV, mobile telecoms experience preferable but not required)
• Proven numerical skills and commercial acumen and the
• ability to interpret commercial and financial analysis
• A track record of developing a strategic vision of CVM activities and of reaching ambitious revenue objectives.
• Competent and confident relationship building skills and be able to influence senior management

How to Apply :
Please submit your CV to recruitment@azam-media.com. Kindly indicate Job Tittle you are applying for in the subject line of your email.

Application Deadline: February 20th, 2025.

See the poster below for more details ;-

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