Consultant, Cash (Level 1) Job Vacancy at Standard Bank

JOB DESCRIPTION

To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.

QUALIFICATIONS

Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Certificate (NQF5)

Experience

• Branch Operations
• 3-4 years Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cheques and cash handling.
• Knowledge of the functions of other departments within the branch.

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Examining Information

Consultant, Cash (Level 1) Job Vacancy at Standard Bank

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)