IT & Digital Communications Officer Job Vacancy at Shadows of Africa

JOB VACANCY

Join Our Team – IT & Digital Communications Officer at Shadows of Africa! 🌍

Shadows of Africa is a leading safari company dedicated to providing unforgettable travel experiences across Africa. With operations in multiple countries, we pride ourselves on offering exceptional customer service and sustainable tourism. We are looking for a highly skilled IT & Digital Communications Officer to join our team in Arusha, Tanzania and help manage our digital platforms, email systems, and online presence.

Key Responsibilities:

📧 Email & Domain Management

• Configure and manage company email signatures.
• Ensure branding consistency across email communications.
• Maintain company domains, renewals, and security settings.
• Collaborate with hosting providers for website performance.

📱 Social Media & Digital Marketing

• Set up, optimize, and manage social media accounts (Facebook, Instagram, LinkedIn, etc.).
• Plan and schedule engaging content.
• Monitor and respond to inquiries across platforms.
• Work with marketing to ensure brand consistency.

📩 Newsletter & Campaign Management (Mailchimp)

• Design and manage company newsletters.
• Maintain subscriber lists while ensuring data privacy compliance.
• Analyze campaign performance and suggest improvements.

🔧 Technical Support & Security

• Provide IT support related to digital communication tools.
• Ensure security best practices for company data.
• Keep software and systems updated.

Qualifications:

✔ Bachelor’s degree in IT, Computer Science, or related field (preferred).
✔ Experience in IT support, email management, and domain administration.

✔Strong understanding of DNS, SSL, and web hosting.
✔Experience with corporate social media management.
✔ Proficiency with Mailchimp for email marketing.
✔ Knowledge of social media management tools (Hootsuite, Buffer, etc.).
✔ Excellent troubleshooting skills and attention to detail.

Preferred Skills:

✅ Familiarity with email signature management tools (e.g., Exclaimer, CodeTwo).
✅ Basic graphic design skills for social media and newsletters.
✅ Understanding of SEO and web analytics.
✅ Experience with marketing automation and CRM systems.

What We Offer:

✨ Competitive salary and benefits package.
✨ A dynamic and fast-paced work environment.
✨ Flexible working hours and remote work options.
✨ Career growth and professional development opportunities.

How to Apply :
📅 Application Deadline: 15th March 2025
📧 How to Apply: Send your CV and application letter to legal.dept@shadowsofafrica.com

Join us and be part of an exciting journey in the safari and tourism industry!

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