Country

Tanzania

City

DAR ES SALAAM

Workplace Location

DAR ES SALAAM-HAILE SELASSIE RD(TZA)

Employer Company

TotalEnergies Marketing Tanzania Limited

Domain

Sales

Type of Contract

Regular position

Experience

Not applicable

Context & Environment

• First Card that uses an automatic polling system in Tanzania
• Have to rely on telecommunication companies’ performance for polling

Activities

HSSE Responsibilities

• HSSE: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…

Portfolio and Sales Management

• Manage a customer portfolio consisting of Prepaid and Postpaid clients.
• Sales executive charged with ensuring allocated targets for portfolio growth and KPI for prospection, lead development and new account opening KPI’s are met.
• Follow-up on collections in relation to monthly DSO targets.
• Maintain SALSA KPI’s for customer visitation, opportunities/ prospects, and action plans.

Customer Transition & Business Development

• Implement New Ambition goals by transitioning existing customers to service package offers.
• Present package offers to new customers utilizing lead development strategies and BOOSTER Tool for lead generation.

Systems, CRM & Technical Tools

• Utilize TOMCARD/ Tom Invoicing, SAP and TEMC+, Cross Border Project to effect CRM requirements.
• Report Fuel Card System technical problems which are not within our expertise to technical team via Applicam (TOMCARD) and TEMSI (TEMC=) by creating and following up on ticket items.

Audit, Compliance & Training

• Implement auditors’ recommendations as given by TotalEnergies Africa.
• Liaise/Train Territory managers and station managers in relation to EPT machine handling.

Account Management & Reconciliation

• Confirm Accounts balances of post-paid client by submitting a letter quarterly; and making sure we receive a signed and stamp letter from the client that prove the balance confirmation.
• Work on reconciliation of fuel cards accounts assigned when need arises.

Credit Control & Invoicing

• Prepare for credit control meetings and Implement decisions made by Credit Control Committee; monthly.
• Follow up of invoicing process and deliver invoices on before 10th and 22nd of every month.

Client Onboarding & Extranet Training

• Introducing Fuel Card System to new client/ Extranet Training.

Contract & Tender Management

• Contract Management of all existing clients within assigned portfolio to ensure timely renewal and retention of customers.
• Submit Tenders, RFP & RFQ’s as and when advertised by procuring entities based on requirements outlined.

Candidate Profile

• Integrity
• University degree in business or marketing/Administration
• Knowledgeable in MS Office package
• Communication skills essential
• Customer service skills
• Business contacts
• Sales/ Negotiation skills

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers