Job Title: Manager – General Trade (GT)

Company: TotalEnergies Marketing Tanzania Limited
Location: Dar es Salaam, Tanzania
Workplace: Dar es Salaam – Haile Selassie Road
Domain: Sales
Contract Type: Regular Position
Experience Required: Minimum 10 years
Date: December 2025

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1. Context and Environment

The General Trade (GT) market in Tanzania is highly competitive at both consumer and reseller levels, characterized by the following aspects:

1.1 Market Dynamics

• Consumers demand high-quality products, robust onsite services, and continuous improvement programs.
• Pricing pressure driven by EWURA-regulated discounted price levels.
• Major consumers maintain long-term relationships with existing suppliers.
• Reseller market steadily growing and dominated by independents.

1.2 Sector Presence

• Strong customer base in Construction, Beverages, Cement, and Sugar sectors.
• Growth potential in Mining, Manufacturing, Oil & Gas, Construction, and Telecommunication.

1.3 Operational Challenges

• Reluctance among major consumers to provide cover/guarantees for trade debts.
• GT activities require close coordination with multiple departments:
  • Finance: order processing, funds confirmation
  • Operations: loading, transport, equipment installation & maintenance
  • Network: Cards management
  • Specialties: consolidated fuel and lubricant supply
  • HR: recruitment and training support

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2. Key Responsibilities

2.1 Strategic Leadership

• Develop and implement a GT organizational structure based on sectoral segmentation.
• Lead the GT team in preparing annual, monthly, and weekly action plans aligned with BU 2020 objectives.
• Build and apply client retention, prospection, and penetration strategies for GT consumers and resellers.

2.2 Business Development & Market Penetration

• Protect established clients in strong segments and identify penetration opportunities in emerging sectors.
• Coordinate GT tender activities: procurement, proposal preparation, contract negotiations, and post-tender activities.
• Implement GT client-centricity framework to deepen understanding of customer needs and improve satisfaction.

2.3 Operational Execution

• Oversee the delivery of contractual obligations in coordination with Finance, Operations, and other departments.
• Monitor sales volume, margins, and risk levels to identify improvement levers for achieving BU 2020 targets.
• Ensure effective implementation of price, margin, and credit controls using approved tools (daily reports, pricing sessions, credit limit reviews).

2.4 Risk & Performance Management

• Develop and champion a systematic risk-and-reward assessment approach within the GT team.
• Generate key business reports and performance indicators, including SALSA usage, prospection metrics, and account contribution analyses.
• Ensure proper execution and compliance with GT procedures.

2.5 Customer Relationship Management

• Lead quarterly business review meetings with major customers.
• Directly oversee collection efforts for key accounts, especially top 10 clients.
• Collaborate with the legal department on matters requiring legal resolution.
• Coordinate investigation and resolution of customer complaints to ensure timely corrective action.

2.6 People Leadership & Development

• Recruit, train, and develop GT team members and assistants, using both on-the-job and Group training programs.
• Promote TotalEnergies values and drive adoption of the variable compensation scheme.
• Build a strong, motivated, and performance-driven GT team culture.

2.7 Cross-Functional Engagement

• Contribute to the development and execution of Service Level Agreements (SLAs) with Logistics, Equipment Maintenance, and Customer Service functions.
• Participate in management committee meetings and ensure execution of MANCOM directives.
• Support company-wide crisis management, HSEQ initiatives, and related governance processes.

2.8 Digitalization & Tools Deployment

• Lead implementation of new operational tools for GT, including:
  • Where Is My Truck (WIMT)
  • Mobile tank deployments
  • Excellium
  • Consignment management systems
  • Fuel management systems

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3. Candidate Profile

3.1 Qualifications

• Degree or Master’s in Engineering, Marketing, Economics, or a related field.
• Minimum 10 years of professional experience, including at least 3 years in management roles.

3.2 Skills & Competencies

• Strong analytical capability and proactive business mindset.
• Demonstrated leadership, negotiation, and team-management skills.
• Excellent understanding of corporate sales, especially in General Trade.
• Advanced computer proficiency.
• Possession of a valid and clean driving license.

3.3 Personal Attributes

• Ambitious, well-rounded personality with a drive for achieving top performance.
• Professional disposition aligned with TotalEnergies culture and values.

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4. Additional Information

TotalEnergies is an equal opportunity employer committed to promoting diversity and supporting individual development. The company encourages applications from qualified individuals of all backgrounds

How to Apply:

 To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

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