2 Assistant Camp Managers Vacancies at Nyikani Camps & Lodges

2 Assistant Camp Managers Vacancies at Nyikani Camps & Lodges

Job Opportunity: Camp Manager at Tortilis Tanzania

COMPANY NAME: NYIKANI CAMPS AND LODGES

1. POSITION: ASSISTANT CAMP MANAGER (2 position)

   REPORTING TO: CAMP MANAGER

   LOCATION: Serengeti /Tarangire

   DUTIES & RESPONSIBILITIES

   Guest Relation Duties:
   • Greet and briefing basic information to guests, visitors, or clients
   • Assist in resolving customer complaints or problems.
   • Assist in Managing guest services and activities
   • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
   • Assist in answering any inquiries pertaining to camp policies and services and resolve occupants’ complaints.
   • Strict observation of customers inquiries ie dietary requirement,
   • Coordinator between the front office and back office support team ie Housekeeping, Drivers, Kitchen etc.

   Human resources and Operational Functions
   • Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.
   • Assist in performing various HR functions on behalf of the main office i.e., Leave, staff transport, welfare etc.
   • Assist in overseeing duties are performed incompliance to health and safety standards and food Safety standards.
   • Assist in conducting employee training programs and performance management to ensure efficient operations and adherence to company standards, policies and procedures.
   • Assist in formulating and implementing company procedures and policies.
   • Perform all record keeping roles for the camp.

   QUALIFICATIONS
   • Minimum 3 years’ experience in the hospitality industry (preferably as a supervisor or waiter)
   • Previous experience in bush camps will be highly valued
   • Experience in drinks and beverages especially cocktails would be an added advantage. · Excellent communication skills (Excellent English speaking and writing)
   • Leadership skills, guest oriented, sharp, quick thinker and problem solver
   • Knowledge on Ms package (res request an added advantage)
   • Good manners and a positive attitude
   .Flexibility, commitment, dedication, and reliability Team-orientation, loyalty and excellent leadership skills
   • Excellent knowledge of HR, Food safety standards, bush knowledge, food menus, drinks, food presentation and service protocols.
   • A hospitable and service-oriented attitude
   • Age preference 28 – 40 yrs old.

   Please send your application and CV to   hr@nyikanicamps.com

*Only shortlisted candidates will be contacted*