Website NMB Bank PLC
NMB Bank Plc., is a commercial bank in Tanzania, the second-largest economy in the East African Community. It is licensed by the Bank of Tanzania
Job Location :
Head Office, Hq
Main Responsibilities:
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- Take a leading role in mobilizing deposits throughout the zone (covering Branches, Business Centre’s, and Hubs)
- Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities to become successful deals.
- Actively seek to improve customer experience through digitization of payment/collection platforms
- Take a leading role in guiding Relationship Managers/Relationship Officers in growing and mobilizing deposits from MSME segment.
- Prepare budget and projections for the Business deposits portfolio.
- Proactively engage with external stakeholders by strengthening business partnerships from various business associations and managing top depositors’ business relationship
- Proactively engage with other internal stakeholders (Marketing/PR/Card Business/Compliance/Quality & Control/other business unit) to provide support in coordination of business events and customers engagement.
- Coordinate with Relationship Managers and Branch Managers in organizing business banking events, sponsorship events and campaigns.
- Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.
- Ensure that dormancy rate is kept at minimum
Knowledge and Skills:
- Strong sales management skills.
- Excellent Digital/Online Payment Skills
- Good customer relationship and sound understanding of bank’s products, policies and procedures.
- Knowledge of Flexi cube and Bank procedures.
- Excellent client management skills.
- Strong networking and interpersonal skills.
- Conversant with Digital Innovations, Internet Banking, Digital Payments (NMB Mkononi, FlexMalipo, QR Codes, and Card Payments).
- Good communication and presentation with high proficiency in the use of (English and Kiswahili).
- Good business management, time management, leadership, coaching and team building skills.
Qualifications and Experience:
- Bachelor’s Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field
- MBA will be an added advantage
- 4 years’ experience in Customer Relationship management, Digital payment and collection solutions.
- Experience in managing sector associations, SACCOS and NGOs partnerships
- Experience in handling payment/collection projects through digitization.
- Up-to-date knowledge of sector business market in TanzaniaNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 17-Oct-2025
Job closing date : 31-Oct-2025
How to Apply:
Please follow the link provided below.
To apply for this job please visit careers.nmbbank.co.tz.