Website FYCARGO
Connecting You to China with Speed and Reliability!
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🌍 FYCARGO – Tunapanua Timu Yetu!
Nafasi ya Kazi: After Sales Service Officer (Mdada)
📍 Eneo: Dar es Salaam, Tanzania
🏢 Kampuni: www.fycargo.com
🚛 Sekta: Usafirishaji wa Mizigo kutoka China hadi Tanzania 🇨🇳✈️🇹🇿
Maelezo ya Nafasi
FYCARGO inapanua timu yake! Tunatafuta After Sales Service Officer (mdada) mwenye haiba nzuri, ujuzi wa mawasiliano bora, na uaminifu, atakayehakikisha wateja wetu wanapata huduma bora hata baada ya mauzo kukamilika.
Majukumu Makuu
- Kuwasiliana na wateja baada ya huduma (after-sales follow-up).
- Kushughulikia maombi, malalamiko, na changamoto za wateja kwa haraka na kwa heshima.
- Kuhakikisha kiwango cha kuridhika kwa wateja kinabaki juu muda wote.
- Kushirikiana na timu kuhakikisha taarifa za mizigo na huduma zinawafikia wateja kwa usahihi.
Sifa za Mwombaji
✅ Awe mdada mwenye kujiamini katika kuzungumza na wateja.
✅ Aelewe na kuzungumza Kiingereza vizuri (kuandika na kuzungumza).
✅ Awe na uzoefu au uelewa wa huduma kwa wateja (Customer Service).
✅ Awe mchangamfu, mwenye kuwahi, na anayeweza kufanya kazi chini ya usimamizi mdogo.
Jinsi ya Kutuma Maombi
Tuma CV yako kupitia:
📱 WhatsApp: +255 740 190 937
📧 Barua pepe: fycargotanzania@gmail.com
🕒 Tangazo limetolewa: 8 Oktoba 2025
📅 Mwisho wa kutuma maombi: 12 Oktoba 2025
Madeni App: Mfumo Bora wa Kudai Madeni Uliotamadal na Kujitegemea (Automatiki)
✨ FYCARGO – Tunakuunganisha na China kwa Uhakika na Haraka!
English version of the job announcement:
🌍 FYCARGO – We’re Expanding Our Team!
Position: After Sales Service Officer (Female)
📍 Location: Dar es Salaam, Tanzania
🏢 Company: www.fycargo.com
🚛 Industry: Cargo Shipping Services from China to Tanzania 🇨🇳✈️🇹🇿
About the Role
FYCARGO is growing! We are looking for a female After Sales Service Officer with a pleasant personality, strong communication skills, and a high level of integrity to ensure customer satisfaction even after the delivery of our services.
Key Responsibilities
- Communicate with customers after service delivery (after-sales follow-up).
- Handle customer inquiries, requests, and complaints promptly and professionally.
- Ensure customer satisfaction and maintain positive client relationships.
- Collaborate with internal teams to ensure customers receive accurate updates on shipments and services.
Qualifications and Requirements
✅ A confident and well-spoken lady with good interpersonal skills.
✅ Strong command of English (both written and spoken).
✅ Experience or understanding of customer service is preferred.
✅ Energetic, punctual, and able to work independently with minimal supervision.
How to Apply
Send your CV/Resume via:
📱 WhatsApp: +255 740 190 937
📧 Email: fycargotanzania@gmail.com
🕒 Posted on: 8th October 2025
📅 Application Deadline: 12th October 2025
✨ FYCARGO – Connecting You to China with Speed and Reliability!
See also: How to Get Employed in Tanzania
Madeni App: Mfumo Bora wa Kudai Madeni Uliotamadal na Kujitegemea (Automatiki)
To apply for this job email your details to fycargotanzania@gmail.com