Branch Manager -Mwanza Job Vacancy at Exim Bank Tanzania

Job Description

To meet branch Retail and SME financial targets through a world class sales and service management system and within established product programs through the branch. To work closely with Central Operations Unit to operate and maintain a smooth running and operationally efficient branch, that conform to the financial institutions and BOT regulations, rules and guidelines issued from time to time. This will include servicing corporate customers.

Roles & Responsibilities

• Identifying client needs, developing strategies and solutions to meet those needs.

• Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.

• Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance and control

• Understand your customer base and identify opportunities to build and grow profitable Relationships.

• Deliver against business and sales performance.

• Acquire new customers and retain and grow your relationships with existing customers.

• Responsible for the operational efficiency of the branch and productivity of its staff.

• Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up to date records of all transactions including inter-bank transactions.

• Prepare periodic and statutory reports for management.

• Have a good understanding of branch control procedures with specific focus on financial security.

• Take ownership for resolving complex problems, working with colleagues in other offices /

• Branches to provide a seamless experience for your customers

• Provide a superior level of customer relations and promote the service culture through coaching, Guidance and staff motivation.

• Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities

• Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head

How to Apply:

Please follow the link provided below.

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