Website Azam Media
Azam Media Ltd is the parent company which own the companies Azam TV Ltd which is the number one Satellite PAY TV operator in East Africa region and number one production company.
Business Performance and Analytics Manager Job Vacancy at Azam Media
Position: Business Performance and Analytics Manager
Education: BSc in Actuarial Sciences, BSc in Mathematics or related field.
Key areas:
- Design Customer Value Management (CVM) and Customer Experience strategies
- Increase revenue and customer satisfaction
- Develop Retention, win back and loyalty
- CVM Reports
- Stakeholder Engagement
Covers areas of model development through:
- Developing analytics programs that profiles customers’ behavior
- Churn prediction models
- Measure and analyze customer satisfaction trends
- Developing revenue stimulation, retention and loyalty schemes
- Product recommendation and comprehensive business requirements towards revenue generation.
- Prepare reports daily report showing any campaign performances
- Identify and develop new, efficient and customer obsessed base activities and life cycle programs to Increase revenue.
Experience: - Minimum 2 years of experience from telecommunications or payTV CVM (Customer value management) will be an advantage
- Commercial experience (PayTV, mobile telecoms experience preferable but not required)
- Proven numerical skills and commercial acumen and the
- ability to interpret commercial and financial analysis
- A track record of developing a strategic vision of CVM activities and of reaching ambitious revenue objectives.
- Competent and confident relationship building skills and be able to influence senior management
How to Apply :
Please submit your CV to recruitment@azam-media.com. Kindly indicate Job Tittle you are applying for in the subject line of your email.
Application Deadline: February 20th, 2025.
See the poster below for more details ;-
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