Website Outstanding Solutions
Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania
Description
On behalf of our client, we are recruiting for a Club Manager
You are responsible for overseeing the daily operations of the clubhouse facilities such as restaurant, bar, playground, sauna, basketball/tennis court, squash court, swimming pools, gym, and all other playing surfaces.
JOB RESPONSIBILITIES
Oversee the daily operations of the facility including adherence to standard operations procedures, ensuring adequate staffing levels, and the operational needs of users are met;
Managing the budget of the facility or program to ensure that costs are controlled while generating revenue through member fees or program fees;
Improve the club’s marketing strategy and innovations to increase revenue;
Maximize member retention by ensuring high levels of customer service, cleanliness, a variety of innovative and educational programs, continual club upgrades and responsiveness to member feedback;
Ensure optimum membership and monitor levels constantly;
Assist in planning and implementing procedures for special club events and functions;
Develop and organize work programs, schedules, and assignments;
Oversee building projects, renovations or refurbishments;
Ensure that basic facilities, such as water and heating, are well-maintained;
Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Respond to customer inquiries including program registrations, fee reductions and reconciling cash receipts;
Providing supervision and training to all new and existing staff;
Issue verbal warnings and executing all disciplinary action as needed;
Contribute to team effort by accomplishing related results as needed.
Club Manager Job Vacancy at Outstanding Solutions
REQUIREMENTS & SKILLS
Proven ability in managing recreational facilities and programs,
Good leadership and management skills,
Innovative in planning, organizing, and hosting events,
Good understanding in figures, dealing with budgets, inventory control,
High standards of ethics,
Customer oriented.
Female candidates are highly encouraged.
Send your update CV and Cover letter in PDF or word document to:
recruitment@outstandingsolutionstz.com
Only shortlisted candidates will be contacted two weeks after the deadline.
Deadline: 8th September 2022