Website Flightlink
Flightlink is a scheduled and Corporate Airline with bases in Dar Es Salaam and Arusha
Read here information about a Customer Service Agent – Reservation Job Vacancy at Flightlink
JOIN OUR TEAM
Company Name: Flightlink
CUSTOMER SERVICE AGENT – RESERVATION
Key Responsibilities:
• Respond to reservation inquiries via phone, email, and on.line platforms.
• Confirm bookings and issue reservation confirmations.
• Manage changes and cancellations in a timely and efficient manner.
• Maintain accurate records of all reservations.
• Provide information about our services and answer customer queries.
• Coordinate with other departments to
ensure seamless service delivery.
• Handle customer complaints and resolve issues in a professional manner.
Requirements:
• No criminal convictions and medically fit for position.
• Warm outgoing personality.
• Proven two years experience as a Reservation Officer or in a similar role.
• Excellent communication and customer service skills.
• Proficiency in reservation software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and manage multiple tasks.
Location: Dar es Salaam
How to Apply :
Email Applications to: rosemary@flightlink.co.tz
Read: Avoid having this ‘red flag’ on your CV
See also: To include a Photo or not to include a Photo on a CV ?
See also: CV Writing Services
To apply for this job email your details to rosemary@flightlink.co.tz