Website NEWL
Since 1987 NEWL has positioned itself to become an engineering solutions provider in East and Sub Saharan Africa.
Data Analyst (Trainee) Job Vacancy at NEWL
Job Title: Data Analyst (Trainee)
Reporting Line Manager: Performance and Data Analyst
Department: Operations
The Data Analyst is responsible for the technical analysis of passive infrastructure issues and outages as they occur across the installed NEWL infrastructure and document various mitigation strategies. This position will also assist with NOC reports as well as establishing “best practices” for NOC support processes and procedures.
Key Duties & Responsibilities:
- Extracting alarms logs from Remote Monitoring System and prepare monthly performance report for SMPMS vendors.
- Initiating and implementing ideas and providing feedback on software tools, procedures and improvements to NOC/Operations functionality.
- Providing assistance with NOC integration, industry monitoring/ticketing tools.
- Analyzing faults resolution process and developing scripts and reports to optimize.
- Developing daily, weekly, monthly and ad hoc performance reports.
- Prepare and monitor KPIs for all teams efficiency/performance
- Prepare root cause analysis report and share with relevant team for improvements.
- Document all actions in accordance with standard company policies and procedures.
- Manage change requests internal and external.
- Work with internal and external technical and service teams to create and/or update knowledge base articles.
- Ensure any assigned housekeeping duties are carried out in conjunction with the regional personnel, contractors and supervisors.
- Support the NOC, Operations and understudy the all teams to acquire management skills necessary to manage the all SMPMS contractual activities
- The employee shall comply with the provisions of health, safety and environment legislation in Tanzania, and shall also comply with the Company’s policies and procedures including occupational health and safety and wellness policies, and any modifications to any policy that may be introduced from time to time.
- All employees must live NEWL’s Core Principles and work proactively in a customer- related way in accordance with adopted procedures and best practice.
- To work co-operatively with colleagues and external stakeholders to promote the
Company’s overall business objectives.
- To ensure that confidentiality is respected and maintained at all times.
- To perform any other duty as directed by line manager.
Qualification:
- Must have strong quantitative, analytical and critical thinking skills.
- Very good in Microsoft excel, power point and word.
- Skill in presentation and technical reporting.
- Excellent organizational skills.
- Attention to detail.
- Should be a very good team player.
- Self-motivated and resilient.
- Ability to work extended hours to complete tasks.
- Good decision-making skills.
- Should demonstrate incident & problem resolution skills.
- Very good written and verbal communication skills.
- Ability to work without supervision.
Education & Experience:
Degree in Electrical / Telecommunications / Computer Science /Mechanical Engineering / Statistics from a recognized institution.
Applicants are invited to submit their Application Letters, Resume’s, Copies of Certificates and other Credential Certificates via e-mail to: HR@newl.co.tz
Address:
Chief Human Resources & Administration
P.O.BOX 7026
ARUSHA.
Deadline: Applications to be received before 08th March 2024.
If you are not contacted by Northern Engineering Works Limited Five (5) days after the closing date, you should consider your application as unsuccessful. Short listed candidates may be subjected to any of the following: competency assessment and reference checking.