Data Analyst (Trainee) Job Vacancy at NEWL

Full Time
  • Full Time
  • Arusha
  • Applications have closed

Website NEWL

Since 1987 NEWL has positioned itself to become an engineering solutions provider in East and Sub Saharan Africa.

Data Analyst (Trainee) Job Vacancy at NEWL

Job Title: Data Analyst (Trainee)

Reporting Line Manager: Performance and Data Analyst

Department: Operations

The Data Analyst is responsible for the technical analysis of passive infrastructure issues and outages as they occur across  the installed NEWL infrastructure and document various mitigation strategies. This position will also assist with NOC reports as well as establishing “best  practices” for NOC support processes and  procedures.

Key Duties & Responsibilities:

  • Extracting alarms logs from Remote Monitoring System  and prepare monthly performance report  for SMPMS vendors.
  • Initiating and implementing ideas and providing feedback on software tools, procedures and  improvements to NOC/Operations functionality.
  • Providing assistance with NOC integration, industry monitoring/ticketing tools.
  • Analyzing faults resolution process and  developing scripts and  reports to optimize.
  • Developing daily, weekly, monthly and  ad hoc performance reports.
  • Prepare and  monitor KPIs for all teams efficiency/performance
  • Prepare root cause  analysis report  and  share  with relevant team  for improvements.
  • Document all actions in accordance with standard company  policies and procedures.
  • Manage  change requests internal and  external.
  • Work with internal and external technical and service teams to create and/or update knowledge base  articles.
  • Ensure any assigned housekeeping duties are carried out in conjunction with the regional personnel, contractors and supervisors.
  • Support the  NOC, Operations and  understudy the  all teams to acquire management skills necessary to manage the  all SMPMS contractual activities
  • The employee shall comply with the provisions of health, safety  and environment legislation in Tanzania, and  shall also comply with the  Company’s policies and procedures including occupational health and safety  and  wellness policies, and any modifications to any policy that  may be introduced from time to time.
  • All employees must live NEWL’s Core Principles and  work proactively in a customer- related way in accordance with adopted procedures and best  practice.
  • To work co-operatively with colleagues and external stakeholders to promote the

Company’s overall  business objectives.

  • To ensure that confidentiality is respected and maintained at all times.
  • To perform any other duty  as directed by line manager.


  • Must have strong quantitative, analytical and  critical thinking  skills.
  • Very good in Microsoft excel,  power point  and  word.
  • Skill in presentation and technical reporting.
  • Excellent organizational skills.
  • Attention to detail.
  • Should be a very good  team player.
  • Self-motivated and resilient.
  • Ability to work extended hours to complete tasks.
  • Good decision-making skills.
  • Should demonstrate incident & problem resolution skills.
  • Very good written and  verbal  communication skills.
  • Ability to work without supervision.

Education & Experience:

Degree in Electrical  / Telecommunications / Computer Science /Mechanical Engineering / Statistics from a recognized institution.

Applicants  are  invited  to submit their  Application  Letters, Resume’s, Copies  of Certificates and  other Credential Certificates via e-mail  to:


Chief Human Resources & Administration

P.O.BOX 7026


Deadline: Applications to be received before 08th March 2024.

If you are  not  contacted by Northern Engineering Works Limited Five (5) days  after  the closing  date, you should consider your application as unsuccessful.   Short  listed candidates may  be subjected to any of the  following: competency assessment and reference checking.

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