
Website British High Commission Tanzania
Ubalozi wa Uingereza Tanzania
Deputy IT Support Officer (DTSO) AO (14/24 DAR)
Main purpose of job: The Deputy IT Support Officer (DITSO) is responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.
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· Diploma in IT/ITIL v4 (Foundation Level)
· Additional: CCNA, · Network + · Video Conferencing knowledge, · Basic troubleshooting. · Driving skill |
· Excellent Windows 10 and MS office experience.
· Experience on helpdesk support environment. · Experience on internet or telecom Service providers. |
The Job holder need to be willing to involve on physical works like loading and unloading staff and walking around in the large compound between offices. |
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission are subject to Terms and Conditions of Service according to local employment law.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status.
- The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
- Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
- Reference checking and security clearances will be conducted on successful candidates.
- Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
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