
Website Kibo Palace Hotel
Kibo Palace has been named after Africa’s largest mountain (Kilimanjaro) highest peak called Kibo.
Read here information about a Front Office Manager Job Vacancy at Kibo Palace Hotel
Front Office Manager
Kibo Palace Hotels & Resorts
Arusha, Tanzania
Management (Hospitality & Tourism)
Full time
Kibo Palace Hotels & Resorts are seeking a passionate Front Office Manager to join our team.
Reporting directly to the Rooms Division Manager as part of our Executive team, this position
works very closely with our Financial Controller and Executive Director to achieve optimum
revenue results for all segments of the business unit.
Who we are
Family-based hotels located in Arusha and Moshi. Our portfolio is broken down into 2 hotels,
The Arusha hotel is a boutique hotel with 77 rooms, a pool, gym, sauna, steam bath, conference
rooms, restaurant, lounges and bar. The Moshi property is more of a budget hotel however still
very modern with amenities such as a coffee shop, restaurant, boardroom, rooftop and more.
Aside from the hotels, we have a serviced apartment in Arusha as well as fully furnished rental
villas both in Moshi and Arusha. Join us at our Hotel, where we create stories that stay.
Your day to day
Join our team of Assistant Managers in leading our Front Office team to ensure a memorable
guest experience is delivered, the team are motivated & departmental revenue goals are met.
On the daily, you’ll ensure all Front Office operations run smoothly. You’ll drive team
engagement, people management, guest feedback & problem resolution, brand & cleanliness
standards. This is a busy and varied role with connection to all departments across the Hotel.
Your presentation, passion for service and eagerness to lead will be the key to creating a
seamless, luxury experience for our guests.
What we need from you
• 3+ years’ experience in Front Office operations, including demonstrated experience in a
leadership capacity at team leader or supervisor or management level
• Exceptional service standards and ability to lead within a VIP environment
• Qualifications in Hotel Management and/or related field would be advantageous
• Excellent communication skills, bilingual or multilingual language skills are
advantageous
• Strong organisational, written & communication skills, with strong attention to detail
• Ability to work in a fast-paced environment & prioritise workload
What’s in it for you?
• Competitive salary package
• Live in Arusha, great weather and amazing activities to do over the weekend.
• Endless learning & career development opportunities.
• Industry-leading training and development opportunities.
• Be part of a dynamic hotel environment with a supportive and fun team.
“Diversity & Inclusion for kibo Palace means welcoming each and every one and respecting
their differences by giving priority only to qualities and skills in extending employment and
development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture,
excellent working conditions and to promote the development of all people, including those with
disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into
consideration.”
How to Apply :
Please follow the link provided below.
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To apply for this job please visit www.linkedin.com.