Front Office Staff (3 Posts) at Kerama Silent Lodge

Greetings of the day from KERAMA SILENT LODGE

We are looking for a well experienced receptionist to work at one of our properties located in Moshono Arusha.

Position Overview:
As a key member of our front-line team, you’ll be responsible for delivering exceptional customer service, supporting our customers, and ensuring smooth lodge operations. If you’re someone who thrives in a team-oriented environment and is eager to contribute to our mission, we want to hear from you!

  FRONT OFFICE STAFF (3 POSTS) 

Key Requirements:

• Experience in Front Operations at a 3+ stars touristic Hotel or Lodge
• Knowledge of lodge/hotel reservation systems and ability to operate computer equipment including printers, scanners.
• Ability to read, write and communicate effectively in English, both in person, via email and over the telephone.
• Sales and marketing experience with a friendly personality.
• Ability to stand and move throughout the front office and continuously perform essential functions.
• Strong communication and problem solving skills with passion for the Tourism & Hospitality Industry.
• Good command of the international language is a bonus.
• Keen attention to details and ability to multi-task and handle competing priorities.
• Ability to work a flexible schedule, including weekends, nights and holidays
• Passionate about providing outstanding customer service.
• Enjoy working with customers and being part of a close-knit team
• Excellent communication skills and a positive attitude.
• Strong multitasking ability with computer proficiency.
• Energetic, self-motivated, and dependable.
• Interested in promoting your own health and well-being alongside others.

Why Choose Us?

• Be part of a compassionate and supportive team
• Grow with a hotel that values personal and professional development
• Make a real difference in the growth our lodge and our community

HOW TO APPLY

If you feel that you meet the criteria for the above positions, please send your CV, Cover letter, and Professional Certificates to hotelapplications2023@gmail.com  the subject should read the post you are applying for. An email with no above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.

Read: Why it is Important to always Update your CV to Match the Job Description.