Fuel Card Assistant – Back Office at TotalEnergies, Dar es Salaam – September 2025

Context & Environment

• First Card that uses an automatic polling system in Tanzania
• Have to rely on telecommunication companies’ performance for polling.

Activities

• HSSE: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies
• Creation of dealer and station accounts and assigning the commission and discounts
• Fuel Card Customization for existing, new client and creation and monitoring of Dealer station cards.
• Amend client’s and staff card (i.e. refresh ceiling, Unlock locked cards, Unblocking blacklisted cards etc)
• Ensuring that filing is properly done (Making sure all prepaid orders have been attached with a receipt from or account statement which indicate payment. Rectification/ reversal of reloads that have been done wrongly.
• Allocating package charges on all customers’ accounts and Validating Extranet request from the customers.
• Reconciliation of client and dealer accounts.
• Handling Back-office stock i.e. cards, EPTs machine, Card Pockets, Card cleaners, Ribbons and EPT rollers.
• Maintaining of All the EPTs machines and Training Pump attendance on the use of EPT machines.
• Handling of the priority control 1 and 2. PC1 Polling, PC2 Trial balance on daily and weekly basis respectively.
• Report items which need procurement such as fuel cards, rolls and EPT on time (Order submitted to Total Africa takes six months)

Candidate Profile

• Integrity
• University degree in business or marketing/Adminstration
• Knowledgeable in MS Office package
• Communication skills essential
• Customer service skills
• Business contacts

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.