Full Time
Dar es salaam
Posted 1 month ago

Website Exim Bank

Exim Bank

Head – Elite Banking at Exim Bank August 2025

WE ARE HIRING:Head – Elite Banking

REPORTING TO: Head – Retail Banking
RESPONSIBLE FOR: Managing Elite Customers
DEPARTMENT: Retail Banking
REGION: Dar es salaam
HOURS OF WORK: 8am – 5.00pm Monday to Friday.

Purpose of Job

The purpose of the role is to manage Elite RMs and assure personalized financial solutions and exceptional service to high-net-worth clients, ensuring their needs are met and fostering long-term relationships.

Principal Accountabilities

Through Elite RMs to assure Acquisition, Development and Retention of Elite Banking clients
To meet the fee income goal through the existing and NTB Elite client’s portfolio and assure growth in profitability
Knowing a client on a personal and professional level to understand their short and long term financial goals
Increase client loyalty by meeting their needs and provide tailored financial advice
Mentor and Coach paired team members through daily activity planning, prioritization, skills transfer and moral to motivation
Conceive new strategies/responsibilities for managing assigned designated support staff and mobilize the resource to provide best in class service to Elite Clients
Sign up for strategic partnerships for Elite Clients for discounts against their Elite Banking account
Conduct regular reviews of client’s financial portfolios to ensure alignment with their goals.
Identify and pursue new business opportunities with existing and potential clients.
Collaborate with internal teams to deliver comprehensive financial services
Stay updated with market trends and financial products to provide informed advice.
Ensure compliance with banking policies, procedures, and regulatory requirements.
Any other duties as assigned

SKILLS AND QUALIFICATIONS

Strong interpersonal and communication skills
Excellent client relationship management abilities
Deep understanding of financial products and services
Analytical and problem-solving skills
Upholding uncompromising client confidentiality
Ability to work independently and as part of a team
Bachelor’s degree in Finance, Business Administration, or related field
Minimum of 5 years of experience in a similar role within the banking or financial sector.

Kindly use the provided link to submit your application.

NB: Only shortlisted candidates will be contacted

Exim Bank (T) Ltd is an employer that provides equal opportunities and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of age, race, gender, religion, or disability, and individuals with disabilities are encouraged to apply for this position.

Application deadline: 15th Aug 2025

For more information Call 0800 780 111

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www.eximbank.co.tz