Hotel Supervisor Job Vacancy at Olotu trading Company Limited

Hotel Supervisor  Job Vacancy at Olotu trading Company Limited

For over 27 years Olotu trading Company has been operating in the supply and selling of various assorted building materials, sanitary wares, plumbing, paints for house and Car, Locks and Fittings, Gypsum & Boards Products, Locks and Fitting.

Olotu Trading co. Ltd is a company that deals with  supply & selling building materials(sanitary wares/plumbing etc) located at Mianzini Arusha .

Olotu Trading co. Ltd has recently opened a new Hotel Establishment in Arusha, this is a new and exciting hotel establishment located in Arusha, Tanzania. We offer luxurious accommodations and exceptional service to our guests, ensuring a memorable stay in the heart of Tanzania’s safari country.

We are looking for a Female Hotel Supervisor (1post)

Females aged between 22 -28 years. fluent in English & Kiswahili.

Should Reside in Arusha.

Female Hotel Supervisor

Lead the Way at our Brand New Hotel

Our brand new hotel in Arusha, Tanzania, is seeking a passionate and experienced Female Hotel Supervisor to join our dynamic team. As a leader within our operations, you’ll play a crucial role in ensuring exceptional guest experiences, overseeing daily tasks, and motivating our team to deliver unparalleled service.

Responsibilities

• Lead and motivate a team of housekeeping, front desk, or other hotel department staff (specific area to be assigned based on experience).
•     Oversee daily operations, ensuring adherence to hotel standards and guest satisfaction.
•     Conduct room and public area inspections to maintain cleanliness and uphold brand presentation.
•     Schedule and delegate tasks effectively, ensuring smooth workflow within your assigned department.
•     Train and mentor new staff members on hotel procedures, guest service protocols, and safety regulations.
• Handle guest inquiries, resolve issues promptly and professionally, and ensure guest satisfaction.
•     Manage housekeeping supplies, track inventory, and place orders as needed (if applicable to assigned department).
•     Prepare and maintain departmental reports.
•     Collaborate with other departments to ensure seamless hotel operations.
•     Uphold all hotel safety and security protocols.
•     Represent the hotel professionally and maintain a positive and enthusiastic demeanor.

Qualifications

•     Minimum 2-3 years of experience in a supervisory role within the hospitality industry, preferably a hotel setting.
•     Proven leadership skills with the ability to motivate, delegate, and provide constructive feedback.
•     Strong attention to detail and a commitment to upholding high standards of cleanliness and service.
•     Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff from diverse backgrounds.
•     Proficiency in English, both written and verbal. Knowledge of Swahili is a plus.
•     Experience working with hotel management software (PMS) is preferred.
•     Ability to work independently, manage time effectively, and prioritize tasks under pressure.

Benefits

•     Competitive salary and benefits package.
•     Opportunity to play a leadership role in a brand new and exciting hotel establishment.
•     Be part of a supportive and professional team.
•     Career development opportunities within the hospitality industry.

To Apply:

We are committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates.

Interested candidates should send application letter with a CV to ludanshirima@gmail.com before the Deadline 13/06/2024.

The Email Subject Should be : Application for Hotel Supervisor Job Vacancy at Olotu trading Company Limited