Website Ifakara Health Institute
Ifakara Health Institute
🌐 Job Vacancy: ICT User Support Intern (1 Position)
Organization: Ifakara Health Institute (IHI)
Location: Ifakara Branch, Morogoro
Application Deadline: 27th October 2025
Opening Date: 13th October 2025
Position Overview
Ifakara Health Institute (IHI) is seeking a motivated and reliable ICT User Support Intern to join the ICT team at the Ifakara Branch. The successful candidate will assist in managing and maintaining the branch’s LAN infrastructure, monitoring network devices, and ensuring the smooth operation of all IT systems in alignment with IHI’s technical standards and policies.
Key Responsibilities
1. User Support & System Management
- Provide comprehensive IT support to all branch users.
- Install and manage software applications, ensuring users receive appropriate setup and usage guidance.
- Assist staff in connecting to the IHI wireless network and control branch wireless access.
- Ensure desktop phones are operational across all offices to support internal communication.
2. Network & Infrastructure
- Manage and maintain the branch LAN infrastructure to detect, diagnose, and resolve network performance issues.
- Monitor and manage network devices daily to identify and address potential problems proactively.
- Administer the branch printing system, including installation, configuration, and user access.
- Support the implementation of internal document sharing systems to enhance data security and reduce redundancy.
3. Maintenance & Documentation
- Conduct quarterly preventive maintenance on all IHI computers.
- Maintain up-to-date records of ICT devices, including computer names, specifications, and assigned users.
Qualifications and Skills
Required Qualification:
- Diploma in Information and Communication Technology (ICT) or a related field.
Desired Skills:
- Ability to work independently and collaboratively within a team.
- Strong problem-solving and user-support abilities.
- Quick learner with good retention and adaptability skills.
Language Proficiency:
- Fluent in both English and Swahili.
Application Procedure
Interested candidates should follow the official application procedure as outlined by Ifakara Health Institute (IHI).
Only shortlisted candidates will be contacted.
To apply for this job please visit recruitment.ihi.or.tz.