Website DCB Commercial Bank
Dar es Salaam Community Bank (DCB), whose official name is DCB Commercial Bank, but is commonly called DCB Bank, is a commercial bank in Tanzania.
Background
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 9 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
We invite suitably qualified candidates to fill the positions of Manager, Digital Channels & Innovation The successful candidate will be responsible for managing overall branch budget as well as working within approval limits.
Key Responsibilities
Creating a technology roadmap that outlines the future direction for digital banking solutions, including the adoption of new technologies and platforms.
Ensuring that the digital architecture supports the bank’s strategic goals and provides a competitive edge. Designing robust, scalable, and secure digital banking solutions, including mobile banking, online banking, back-office process automations, and other digital channels.
Planning and implementing the integration of digital banking systems with existing core banking systems and third-party services.
Designing security architecture to protect digital banking platforms from threats and ensure the confidentiality, integrity, and availability of data.
Ensuring that all digital banking solutions comply with regulatory requirements, industry standards, and internal policies.
Overseeing the implementation of digital banking projects, ensuring they are completed on time, within budget, and meet quality standards.
Working closely with development teams, IT operations, and business units to ensure seamless implementation and deployment of digital banking solutions.
Defining and monitoring key performance indicators (KPIs) to measure the performance, reliability, and user experience of digital banking solutions.
Driving innovation by exploring new digital banking features, services, and delivery models to enhance the customer experience.
Leading and mentoring a team of architects, developers, and engineers, fostering a collaborative and innovative environment.
Providing regular reports to senior management on the status, progress, and performance of digital banking projects and systems.
Qualifications and Experience
University Degree in Computer Science, Software Engineering, Telecommunications Engineering or related.
At least 5 years of related experience, preferably in financial institutions or FINTECHs.
Ability to build effective working relationships with user departments, external vendors and other stakeholders.
Strong verbal communication and storytelling skills
Strong analytical, problem solving & written communication skills, with ability to write management reports.
Trained and experienced in managing technology projects using one of the internationally recognized frameworks.
Knowledge in customer experience.
How to Apply :
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-BM-05/2024 on the subject of the email. To be considered, your applications MUST be submitted through recruitment@dcb.co.tz not later than 13th June 2024. Hard copy applications will not be accepted.