The UN Refugee Agency
Programme Officer Job Vacancy at UNHCR
Residential location (if applicable)
Staff Member / Affiliate Type
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
Regular > Regular Assignment
Remote work accepted
Target Start Date
Job Posting End Date
November 28, 2023
Standard Job Description
Organizational Setting and Work Relationships
The Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR’s Programme Manual (Chapter IV), UNHCR’s corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.
The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR’s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
– Support in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
– Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
– Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
– Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions.
– Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
– Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern.
– Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
– Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices.
– Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
– Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities.
– Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.
Education & Professional Work Experience
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.
Programme Officer Job Vacancy at UNHCR
Field(s) of Education
Economics, Business Administration, Social Sciences
or other relevant field.
Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting.
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities.
PG-Programme Management (programme cycles and reporting standards)
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
S/he will be expected to assist the Deputy Representative -program in overseeing programme activities of the Field The selected candidate will be expected to organize consultative processes for the application of the organization’s criteria and policies for the selection of implementing and operational partners; manage the development of a broad network of partners, good coordination practices, and the development of partner capacities; training of UNHCR as well as implementing partners (IP) staff in UNHCR standard procedures related to the Results Based Programme (RBM) management; Undertake proper collection, monitoring and use of baselines, standards and indicators needed to measure and analyse UNHCR ‘s performance, trends and target interventions; implementing the establishment of sound monitoring processes, in reviewing final reports and on progress in order to advise on any corrective actions required or the need for additional resources to reach planned target levels; in collaboration with other offices and Country office, apply UNHCR ‘s corporate tools (COMPASS, Cloud ERP, PROMS and others).
The Operation is looking for a technically robust Programme Officer, with proven technical experience in all the programme field cycles in the Africa Region, preferably in East Africa. S/he should have strong communication skills in coordinating with partners and governmental stakeholders.
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel”
Nature of Position:
Tanzania has largely remained peaceful since its independence in 1961. Surrounded by countries prone to conflict, the country has a long history of generosity in granting asylum to refugees from many of its neighboring countries. Since its independence, the country has offered refuge to more than two million refugees and asylum seekers and has provided solutions for their protracted situation, including voluntary repatriation, local integration, and resettlement. Refugees have arrived in Tanzania in several waves of displacement, largely from Rwanda, Democratic Republic of Congo (DRC), and Burundi, as well as from Mozambique and Uganda. Tanzania’s early refugee policies favored local integration into self-sufficient agricultural settlements. However, since the mass refugee influx from Rwanda in 1996, Tanzania’s approach to refugee protection and management shifted from a focus on local economic integration to one of strict encampment.
Nyarugusu camp, in the Kigoma region of northwest Tanzania, was created in 1996 after an estimated 150,000 Congolese refugees escaped civil war and fled into Tanzania. In addition, in 2015, over 110,000 Burundian refugees were accommodated in Nyarugusu and other camps after fleeing civil unrest. The situations have remained protracted and as of 30 September 2023, Nyarugusu camp hosts 88,733 Congolese and 48,264 Burundian refugees and asylum seekers; as well as 133 individuals of other nationalities. Nearby Nduta camp, which falls under FO-Kibondo, also hosts 69,499 Burundian refugees and asylum seekers. Most recently, from March through August 2023, the DRC experienced an uptick in violence and over 10,000 new Congolese refugees (included in the above numbers) were received in Kigoma, then registered and accommodated in Nyarugusu camp.
In accordance with the Refugees Act of 1998, refugees’ movement outside of the camp is legally allowed by permit only, though some refugee movement is nonetheless observed outside the camps, for example to pursue livelihoods activities. With regards to durable solutions, Nyarugusu camp currently hosts a large group resettlement programme geared towards Congolese refugees, prioritizing those who arrived between 1996 and 1999. The office submitted 7,844 individuals for resettlement in the first nine months of 2023. UNHCR and the Government of Tanzania have facilitated voluntary repatriation for Burundian refugees and asylum seekers since 2016, and the process is ongoing.
Nyarugusu and Nduta camps are jointly managed by UNHCR and the Ministry of Home Affairs of the Government of Tanzania. The region’s administrative seat is in Kigoma. UNHCR supports physical security in the camp through an MOU with the police and Ministry of Home Affairs, and supervision of community watch teams.
The Programme Officer reports to the Head of Field Office. He/she may refer to UNHCR’s Programme Manual, UNHCR’s corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.
The Programme Officer will provide programmatic guidance and support with regards to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR’s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. S/he will support the Kibondo Field Office.
Living and Working Conditions:
Field Office Kasulu is family duty location category D. It is located in the Kigoma Region of Tanzania (Western Region) and is approximately 1200kms away from the Regional Economic City of Dar Es Salaam, and about 55kms from the Burundi border. There are two main seasons; the dry season (May to October) is mostly dusty while the rainy season (November to April) is quite muddy and cool. Staff are advised to be equipped with appropriate clothing including fleece and rain jackets.
There are 11 UNHCR houses located in two compounds close to the office for international staff members. 4 of the houses have shared common areas with separate bedrooms and shared bathrooms, 3 semi-detached houses, and 6 individually occupied. Although basic, the houses are fully furnished. The PAMA telephone facility is available in all the staff houses and can be used to communicate internationally using assigned PIN Codes. Internet access is provided as is satellite TV (DSTV) with the cost of the latter covered by individual staff members. However, UNHCR owned houses are not enough for all international staff and some are renting houses in the town.
Kasulu offers a limited choice of food and other items, and staff often have to rely on visits to Kigoma or elsewhere for variety. There are no duty-free shops or supermarkets. Due to the lack of basic facilities, families of staff members (national and international) are mostly living elsewhere even though Kasulu is classified as a family duty station.
Recreation facilities in Kasulu are very basic. Kigoma, which is the closest town (96 kms by road) is not easily accessible as staff members have to rely on UN vehicles and those wishing to travel need to make their own private arrangement for the use of vehicles. Alternatively, public transport to Kigoma Town is available through the local taxis and minibuses at individuals own risk.
Security Conditions: UN Security Level-3 is currently in place, which limits official and private road travel by staff as per the MOSS. All official missions in this region cannot begin before sunrise and no travel can take place after sundown. Security escort is not required for travel from Kasulu to Kigoma Town and between Kasulu – Kibondo during daytime. For all official movements outside Kasulu, staff must obtain security clearance from UNDSS through TRIP.
Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Social Science
HCR Learning Program – UNHCR
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration
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Add. 1 to Bi-annual Compendium 2023 – Part B
This position doesn’t require a functional clearance
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