Job Description: Relationship Manager – Chinese Desk

General Details

• Job Title: Relationship Manager – Chinese Desk
• Department: Commercial
• Job Grade: Assistant Manager / Manager
• Reports To: Head of Chinese Banking
• No. of Vacancies: 1

Job Purpose

The Relationship Manager – Chinese Desk is responsible for managing and growing relationships with Chinese corporate and individual clients. This role focuses on:

• Driving business growth across deposits, loans, and trade finance.
• Ensuring seamless banking service delivery.
• Acting as a cultural and market bridge, facilitating cross-border transactions, RMB-denominated solutions, and enhancing the bank’s visibility within the Chinese business community.

This role directly contributes to revenue growth, trade facilitation, and positions the bank as a preferred partner for Chinese clients.

Key Duties and Responsibilities

1. Client Relationship Management
   • Serve as the key relationship manager for Chinese corporate and individual clients.
   • Provide end-to-end banking support across deposits, lending, trade finance, and treasury services.
   • Maintain trust-based relationships to enhance customer loyalty and retention.
2. Business Growth and Revenue Generation
   • Drive growth in deposits, loans, and non-funded income from Chinese clients.
   • Identify, target, and onboard new Chinese businesses in manufacturing, construction, trade, and investment sectors.
   • Cross-sell banking products tailored to client needs and business cycles.
3. Cross-Border and Trade Facilitation
   • Support clients in cross-border transactions, foreign exchange, and trade finance operations.
   • Collaborate with regional and correspondent banks to streamline trade flows between China and Tanzania.
   • Promote RMB-denominated solutions and enhance trade settlement efficiency.
4. Market Linkage and Cultural Facilitation
   • Act as a language and cultural bridge between the bank and Chinese-speaking clients.
   • Engage with Chinese embassies, chambers of commerce, and business associations to strengthen the bank’s visibility.
   • Provide insights on Chinese market trends, investment patterns, and sectoral opportunities.
5. Risk and Compliance Management
   • Conduct due diligence and ensure compliance with KYC/AML and credit risk standards.
   • Monitor credit exposure, repayment performance, and portfolio quality.
   • Escalate potential risks and recommend mitigation strategies.
6. Reporting and Performance Monitoring
   • Track portfolio performance and prepare regular reports on revenues, pipeline growth, and relationship health.
   • Provide market intelligence to support product development and strategic decisions.

Qualifications, Skills, and Knowledge

Education

• University degree in Economics, Business Administration, Finance, or related field.
• Additional certification in International Trade or Banking is an advantage.

Skills & Knowledge

• Strong interpersonal, negotiation, and relationship-building skills.
• Effective communication in English and Mandarin (written and spoken).
• Analytical thinking and problem-solving abilities.
• Networking and market intelligence skills.
• Understanding of trade finance, cross-border banking, and relationship management.
• Familiarity with Chinese business culture and investment trends.
• Knowledge of KYC/AML regulations and risk management practices.
• Commercial and contextual awareness.

Experience

• Minimum 3–5 years’ experience in relationship management, preferably with Chinese corporate or high-net-worth clients.
• Proven track record in deposits, lending, trade finance, and cross-border banking.

Application Details

• Submission Requirements: Cover letter, detailed resume, and copies of certificates/testimonials in a single PDF.
• Subject Field: Quote the Job Title or Ref No.
• Email: TZRecruitment@equitybank.co.tz
• Deadline: Tuesday, 16th December 2025