Organization- Park Hyatt Zanzibar


  • Communication : Reservationists need excellent communication skills to interact with customers, employers, and coworkers effectively1.
  • Organization : Manage multiple reservations and customer information, ensuring accuracy and efficiency.
  • Computer Skills : Proficiency in reservation systems and other relevant software.
  • Customer Service : Providing friendly and helpful assistance to customers.
  • Multitasking : Handling inquiries, managing bookings, and resolving issues simultaneously.


  • At Minimum a diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • Computer skills in MS Office, email, Fidelio/Opera/RESERVE will be an asset.