Website Discovery
Discovery Ltd is the licensed controlling company of the designated Discovery Insurance Group.
Telesales Consultant Job Vacancy at Discovery
Job Description
Identifying sales opportunities.
- Answering inbound calls timeously and making required outbound calls
- Co-ordination of own administration
- Identifying sales opportunities
- Maintaining accurate details and statistics of all queries
Key purpose
This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
- Achieve Life Sales target
- Communication to members telephonically via fax and email
- Attending to general administration
- Conduct Financial Needs Analysis
- Achieve quality target
- Overcome objections
- Adhering to service level agreements
Personal Attributes And Skills
The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Telesales Consultant Job Vacancy at Discovery
Qualification & Experience
- Matric
- At least 1year sales experience, preferably in an outbound telesales environment
Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
- PC literacy, email, word, excel
- Tertiary qualification an advantage
- NQF5 and RE5 qualification