Full Time
Dar es Salaam
Posted 4 weeks ago

Website Simera Transport Ltd

SIMERA TRANSPORT is a Platinum Member of Tanzania Truck Owners Association (TATOA).

Workshop Foreman Job Vacancy at Simera Transport Ltd

The main responsibility for the Workshop Foreman is to assist the team leaders in the organization and execution of the workshop’s production. Workshop Foreman is responsible for managing the daily operations of the workshop, ensuring productivity, efficiency, and quality in the repair, maintenance, and servicing of equipment, machinery, or vehicles. The role involves supervising a team of technicians, coordinating work schedules, and maintaining a safe and organized work environment. This is achieved by leading multi skilled teams delivering the agreed service and quality at the promised time, fulfilling SHE requirements.

COMPETENCIES

Professional Competencies are the specific duties and task identified in the generic role. Professional competences highlight the abilities needed to perform the duties and task of the role and can be observed at work. E.g. “Prospecting” or “Workshop Management”.
General Knowledge and Skills are needed to perform the duties and tasks of the role. Knowledge is the theoretical understanding of a subject, and skills are proficiency in performing a physical or mental activity. General knowledge and skills are general to many roles. E.g. “Accounting”, “Welding”.
Personal Competencies are qualities we need to demonstrate for successful work results. E.g. “Proactivity” or “Teamwork”.

Simera general competency scale for defining required competency level:

Acquire: Learning to be able to apply the competence in work situations. Able to apply competence in work situations using support.
Apply: Able to apply competence in work situations independently without support.
Guide: Able to apply competence in work situations with extraordinary or complex conditions and guide and lead others.
Shape: Considered as an expert and drives the development of new concepts and methods
Innovate: Considered as an authority in the field, both internally and externally

KEY DUTIES AND RESPONSIBILITIES

DUTY	TASKS	LEVEL
Workshop production Optimize the workshop flow by leading and supporting technicians, acting in real time, ensuring safety, quality and cost-efficient job performances	· Interact with the Team Leaders for planning the work orders · Monitor and act in real time to fulfill customer and SHE requirements · Lead the workshop by work prioritization and job allocation according to employees’ competence, abilities and workshop capacity · Monitor work progress and spot deviations in delivery time · Re-plan the workshop to fit in any additional jobs during operations · Review work orders to ensure that all actions have been documented according to workshop policies and procedures · Identify, suggest and decide if additional work is needed, inform Team Leaders thereof · Provide technicians with instructions and directions ensuring proper use of skills, equipment, procedures & tools · Take the time to discuss a problem or job with the technicians to find best solution for customer · Assist the technicians in the execution of tasks when needed · Take responsibility for workshop cleanliness and tidiness, taking actions when necessary · Monitor the workshop production to encourage continuous improvement · Test drive vehicles when required or if Technician not available.	Apply
Workshop communication Secure communication throughout the production and interface with other departments and customers	· Interact with the Team Leader and Managers to secure communication and flow of information · Co-operate with other departments, ensuring a conscious and proactive approach. · Liaise with the Stores Manager on issues affecting availability of parts, and to take responsibility for parts ordering in the absence of a Store manager by proper approval · Take active part in pulse meetings	Apply
Workshop planning Ensure workshop utilization and efficiency by setting routines and planning the work.	· Set routines for spotting deviations and acting in real time (re-work, warranty matters etc.) · Set routines to ensure available resources to complete planned work and fulfill customer expectations · Set routines to secure resource availability regarding tools, special equipment and parts · Set the content for and hold daily planning and follow up meetings, allocate work orders, resources etc. · Set routines and rules to fulfill SHE requirements · Plan the work handover at the end of the shift · Replace, repair and calibrate tools, as well as request purchase of new tools securing the workshop infrastructure needed to carry out work · Make proposals for improving the workshop offer: local campaigns, service portfolio etc. · Make proposals for improving the workshop offer: local campaigns, service portfolio etc.	Apply

GENERAL KNOWLEDGE AND SKILLS

	Description	Target Level
Coaching	Helping others to make the most of their qualities and competences to accomplish tasks and solve problems. Encourage a “Dare to try, Manage the risk approach”, allowing learning from mistakes.	Apply
Products and services	Maintains an up to date understanding of products and services necessary to perform duties and tasks. Understands Simera services value proposition connected to processes and business.	Apply
Repair and maintenance	Demonstrate understanding of Simera repair and maintenance concepts, troubleshooting, repair methods and techniques, vehicle technical aspects, tools and equipment. Ability to use instructions and documentation. Ability to conduct repair and maintenance on Simera service.	Apply
SHE	Demonstrates understanding for importance of safety and health policies, procedures and regulations in daily work. Creates and safeguards a healthy, safe and sustainable work environment for all employees.	Guide
Using Information Technology	Using software and information technology to accomplish one’s work.	Apply

PERSONAL COMPETENCIES

Competencies

Description

Target Level

Communication

Listening and communicating openly, honestly and respectfully with different audiences, promoting dialogue and building consensus

Level 3 – Guide

Adapts communication

Customer Focus

Providing service excellence to internal and/or external customers

Level 4 – Shape

Provides seasoned advice

Ensuring Accountability

Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.

Level 2 – Apply

Promotes accountability within teams

Planning and Organizing

Reaching goals that are central to organizational success by making and following plans and allocating resources effectively

Level 2 – Apply

Plans and organizes group activities

Problem Solving

Identifying problems and the solutions to them

Level 2 – Apply

Solves basic problems

Result orientated

Demonstrates the effort, willingness and ambition to achieving results. Meets objectives and responds proactively to avoid disappointing results.

Level 2 – Apply

Works towards goals proactively, recognizes and eliminates obstacles

INTERFACES

Customers – meet Internal customers to understand and explain complex technical details regarding work to be carried out or done in the workshop
Warranty– take decisions regarding warranty to secure brand promotion and image
Body-builders – offer technical support and secure competence for delivering agreed solutions

APPLICABLE PROCESS, STANDARDS AND GUIDELINES

Complying with SHE regulations
DCS: Dedicated Customer Service
Complying with government regulations

DESIRABLE EDUCATION AND EXPERIENCE

High school diploma or equivalent; technical certification or diploma in [relevant field, e.g., Mechanical Engineering, Automotive Technology] preferred.
Minimum of 3 years experience in a workshop environment, with at least 1 year in a supervisory role.
Strong knowledge of [specific systems, machinery, or vehicles relevant to the industry].
Team leader or leadership education
Previous experience in automotive industry/workshop environment
Proficiency in [specific software, e.g., MS Office, workshop management systems].
Drivers licence. Note that certain test drives require specific license

How to Apply :

Send Application: Noureen@simera.co.tz

Contact: +25569754944

Deadline 27th December 2024

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