Website Ecobank
Ecobank The Pan African Bank
Ecobank The Pan African Bank
WE ARE HIRING : Branch Manager
Reporting to:Head SME
Mwanza and Arusha,
Job Summary
• Achieve all operational excellence and financial targets through business growth and development set by the bank at the branch level.
Key responsibilities:
Business Performance:
• Delivery of sales, revenue, deposit, risk assets, targets, and efficiency ratio
• Prepare and deliver on approved branch budgets
• Responsible for strict cost management including review of both direct and indirect costs generated by the branch. Achieve a cost/income ratio in branch.
Relationship Management & Customer Service:
• Deliver on customer service standards, acquisition and client satisfaction levels, retention of high performing clients and growing share of wallet as per target market.
People Management:
• Build and develop a high performing team by driving performance development and coaching to achieve productivity and efficiency.
Process, Controls and Operation Performance:
• Ensure compliance with operations risk.
• Complies with branch layout standards, KYC, operating & risk policies and procedures
Qualifications & Experience:
• Educational Background: Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or other related fields of study.
• Professional Experience: At least 5 years of experience in relationship management and branch operations.
Application Instructions:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae by August 15, 2025 to ETZ-RECRUITMENT@ecobank.com.
Only shortlisted candidates will be contacted.
Please note that only shortlisted candidates will be contacted.
Ecobank Tanzania Limited
Human Resources
Click here to apply:
To apply for this job email your details to ETZ-RECRUITMENT@ecobank.com