Assistant Reservations At Outstanding Solutions August 2025

ASSISTANT RESERVATIONS

Job Location: Arusha

Sector: Hospitality

OUTSTANDING SOLUTIONS DRIVING SERVICE EXCELLENCE

What You’ll Do:

• Coordinate with Sales and Front Office on group and VIP bookings in Opera PMS.
• Track booking trends and competitor activity, reporting insights to management.
• Handle guest inquiries and complaints, ensuring quick resolution and clear communication with departments.
• Maintain integrity and professionalism with guests and staff while monitoring group bookings to achieve budgeted targets.
• Supervise and motivate the team, ensuring training and service standards.

What We’re Looking For:

• 3–5 years of experience supporting reservations management in a high-end luxury hotel, lodge, or resort, ideally in an international or multicultural setting.
• Good knowledge of revenue and yield management practices,
• Working knowledge of PMS systems (Opera preferred) and other luxury reservation tools.
• Excellent communication skills in English, with advanced computer literacy
• Experience supporting daily supervision of reservations staff and preparing management reports.

Send Your CV to: jobs@outstandingsolutionstz.com

Application Deadline: 11/09/2025

Job posting is open to Tanzanian applicants only

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