Website United Bank for Africa (UBA)
UBA is Africa's best and most resilient banking group with operations in 20 African countries and offices in three global financial centers.
Branch Manager Job Vacancy at United Bank for Africa (UBA)
POSITION: Branch Manager
Location: Dar es Salaam
QUALIFICATION & EXPERIENCE
• Bachelor Degree or equivalent in any discipline
• Minimum experience – seven (7) years’ experience in retail banking.
KEY PERFORMANCE INDICATORS
• Product penetration
• Implementation of business and development plan
• Growth of remittance revenue
• Customer services
KEY COMPETENCY
Knowledge
• Good Knowledge and understanding of banking operations
• Good Products Knowledge
• Good understanding of Customer Services
• Good understanding of the operational, credit and regulatory risks facing the business
• Good Control Sense
Skill/Competencies
• General Managerial/ Administration
• Team building/Conflict
Management
• Organization /Coordination skills
• Good Communication Skills (oral and written)
• Good Interpersonal Skills
• Strong Personality / Firm & Assertive
• Capacity to manage and absorb pressure
• Supervisory skills
ROLES & RESPONSIBILITIES
Business Growth
• Entrench growth by market dominance and market share multiplication
• Ensure that the overall budget of the Business Office is met and surpassed
• Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
• Network with all potential clients in all relevant categories of own locality.
Branch Manager Job Vacancy at United Bank for Africa (UBA)
Profitability Management
• Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability.
• Driving through the business segments within the branch to ensure maximization of coverage in own locality.
• Develop and manage strategies to increase the share of wallet of all types of customers within own locality.
Branch Operations & Leadership
• Own responsibility for the Business Office – Market Facing &
Customer Service functions.
• Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch.
• Responsible for brand and ambience management within the
branch.
ROLES & RESPONSIBILITIES
• Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
• Direct and coach the branch team while instituting and driving a learning culture within the branch.
HOW TO APPLY:
Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.com
Email subject: BRANCH MANAGER : MAY , 2023.
DEADLINE: 7th MAY
Only shortlisted candidates will be contacted.
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