Head of Operations Job Vacancy at ITM Tanzania Limited

Skills, Education and Experience

• 10 years + with 3 years of validated experience specifically in Agriculture Industry.
• Bachelor’s degree in business/Commercial/ Finance or a related field
• Strong analytical and data management expertise, with an ability to build business models and translate data to varying partners.
• Excellent leadership, and people management skills in both in-person and remote environments.
• Strong communication, partnership, and planning skills; shown success in influencing & presenting ideas to various partners.
• Ability to lead multiple projects and teams, prioritizing workload, results, and timelines.
• Ability to identify the metrics to drive success, measure KPIs, socialize understanding and drive initiatives to completion.
• Open to travel at least 4-8 times per year!

Roles and Responsibilities

Operations

• Responsible for the management of operations across all territories to ensure monthly, quarterly and annual targets are met.
• Collaborate with Supply Chain Management and Finance team to ensure availability of stock and spares in all locations as per the forecasted demand.

• Deliver to critical metric targets and forecasts for supply chain, including active management to meet or exceed cost per unit targets, capacity planning/utilization, and service level agreements (pick/pack performance, delivered in full timely metrics, etc.).
• Drive inbound and outbound fulfillment strategies that delight consumers & supports our brand strategy.
• Deliver process & programs that meet financial and compliance objectives, including inventory control, sales and marketing initiatives.
• Collaborate across a multi-functional team to identify business requirements and find opportunities to lead business improvement.
• Develop additional business distribution channels, through strategic financing partners and other relevant channels
• Ensure the Company identifies, targets and secures business from new and existing customer groups through on-going product improvement and design development of new products
• Managing P&Ls of all territories, monthly and management of impact strategies which translate into numbers i.e. Bridge the Gap Plans, Standard Improvement at Branch Levels, Sales Improvement Strategies, Cost Saving Initiatives.
• Perform Territorial monthly reviews with Territory Managers, General Manager, CEO, Finance , Parts and Service Manager, Supply Chain and HR Manager

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Head of Operations Job Vacancy at ITM Tanzania Limited

Brand Management

• Oversee all brands performance across the territories and branches and market insight in forecasting demands as well as introducing new products within the market.
• Prepare and undertake Brand reviews with our principals on a month to month basis and quarterly with the Commercial Manager and CEO, General Manager.
• Implementation of Brand Action Items, Yearly Business Plans for all Brands and oversee brand training for new product implementation.
• Provide comprehensive analysis of financial information, consulting brand reps on inventory control issues and formulating plans to resolve problems
• Monitor market trends, analyze farming trends with branch and territory managers, as well the competitors’ activities and design a winning strategy.
• Coordinate the brand review meetings between the company and equipment suppliers and drive the communication towards improvements.
• Manage stock unit levels with different brands

Leadership and Development;

• Develop, implement and enforce policies and procedures that will improve the operations effectiveness
• Foster an environment that emphasizes effective internal controls, fiscal discipline and strong management systems
• Analysing business’ operations; Identify opportunities for improvement, cost reduction and systems enhancement
• Provide leadership that inspires others to succeed and develop, and proactively share experiences, knowledge and ideas
• Coach and provide working strategies that will improve the performance of all territories within the business
• Lead the monthly review meetings and ensure all reports are submitted and reviewed within the agreed timeline
• Review Quarterly performance of the teams and ensure payment of agreed Sales Incentive Scheme.

Marketing and Sales

• Together with the Marketing Manager, initiate the marketing solutions to build database and consumer preference to drive business volumes
• Analysing market trends, sales performance through channels & other critical trends for accomplishing primary & secondary sales targets
• Establishing a network base with reliable & cost effective channel partners for enhancing market reach.
• Taking initiatives on innovative consumer contact programs to get the best deals in the markets.
• Effective execution of merchandising activities through channel partners/Dealers Networks.

Finance, Accounting and Reporting;

• Review financial reports for action such as: Inventories including parts, inventory turnover, products, accounts receivable, accounts payable, financial ratios, equipment and parts sales
• Prepare monthly, quarterly, annual budgeting for all operations across the country.
• Provide executive management with recommendations on the financial implications of business activities
• Oversee financial performance and risk profiles while ensuring that all regulatory obligations are met
• Translate the Company’s annual business plan objectives and targets into integrated resource requirement plan for the business
• Ensuring cost effective logistics operations for the procurement & distribution.
• Prepare submissions for new stock orders, side by side with the Financial Controller and any trade finance related submission.

Personal Attributes

• Well disciplined
• Well organized
• Focused
• Exhibit high integrity
• Confidentiality
• Highly committed