ICT Technical Support Officer Job Vacancy at Amana Bank

Full Time

Website Amana Bank

Amana Bank is the Tanzania's first & fully fledged Islamic Bank.It was established on October 2009.

Read here information about a ICT Technical Support Officer Job Vacancy at Amana Bank

Exciting Career Opportunity!

We are currently seeking to recruit an ICT Technical Support Officer:

The successful candidate will be responsible for the following duties and responsibilities:

– Maintain and supervise the overall performance of biometric systems.

– Maintain and supervise the overall desktop PCs, printers, scanners and the like.

– Provide client support and technical issue resolution via E-Mail, phone and other electronic medium on ICT support issues raised.
– Identify and correct or advise, on operational issues in client computer systems.

– Installing and configuring computer hardware operating systems and applications such as Office365.

– Troubleshooting application systems and software problems and diagnosing and solving software faults.

– Supporting the roll-out of new applications.

– Develop training materials and procedures, and/or train users in the proper use of hardware and software.

– Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.

– Confer with staff, users, and management to establish requirements for new systems or modifications.

– Support Admin team in telephone issues as well as other issues requires ICT technical assistance.

Key Competency Requirements:

– Basic computer hardware training.

– Basic Networking knowledge.

– Hands on computer hardware/ printers etc.

– Ability to think out of the box.

Qualifications and Experience required:

– Bachelor’s degree in Computer Science, ICT or any other related field. Reporting line: Manager ICT, Core Banking

How to Apply :

Deadline for submission of application is Monday, 23rd June 2025.

All applications (include application letter, Resume, academic and professional certificates) should be done through jobs@amanabank.co.tz

Only shortlisted candidates will be contacted.

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