Public Engagement Assistant (Experiential Learning and Education Outreach Coordinator) Vacancy at the US Embassy Dar es Salaam

Announcement Number:
DaresSalaam-2023-042
Hiring Agency:
Embassy Dar Es Salaam
Position Title:
Public Engagement Assistant (Experiential Learning and Education Outreach Coordinator) (All Interested Candidates)
Open Period:
08/21/2023 – 09/04/2023
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+3
Series/Grade:
LE – 6510 8
Salary:
TZS TSh38,384,127 /Per Year
Work Schedule:
Full-time – 40HRS PER WEEK
Promotion Potential:
LE-8
Duty Location(s):
1 Vacancy in

Dar Es Salaam, TZ
Telework Eligible:
No
For More Info:
HR Section
022-229-4148
usembdarhiring@groups.state.gov
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The U.S. Mission in Dar es Salaam is seeking eligible and qualified applicants for the position of Public Engagement Assistant (Experiential Learning and Education Outreach Coordinator) in the Public Affairs Section.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Occasional Travel
Occasional Travel

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Duties
SUMMARY: The Experiential Learning/Education Outreach Coordinator is responsible for the Mission’s Public Diplomacy (PD) engagement through education outreach and experiential learning (EXPL) with Emerging Voices (EV) audiences and alumni, reaching youth, minorities, and those who influence them. EXPL projects and events typically are “learning through experience” activities such as tech or entrepreneurship camps, music and sports programs, and other focused community engagement programs. The job holder also develops targeted Embassy outreach to secondary schools to promote American Studies content and curricula in institutions of higher learning and encourage academic study in the United States through EducationUSA advising programs.

CLICK HERE FOR MAJOR DUTIES DESCRIPTION: https://bit.ly/DSM-2023-043

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Qualifications and Evaluations
Requirements:
EXPERIENCE: Three (3) years of experience is required, with communications, public engagement management, or education duties as components of the work. Prior experience in an international, academic, or governmental work environment is required.

JOB KNOWLEDGE:

A thorough understanding of attitudes and preferences of the EV audience sector in Tanzania, including regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape attitudes, is required. Detailed knowledge of Tanzanian secondary and tertiary academic institutions; standards of instruction and curriculum relating to the United States, and general standards and practice for education systems and non-governmental organizations (NGOs) is required.

Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments in Tanzania, particularly the EV sector, is required. Knowledge of the latest trends in audience engagement in related public service institutions, such as think tanks, museums, academic institutions, and professional training institutes, as relevant for the EV sector, is required. Knowledge of the types of technical and regulatory requirements associated with arts, sports, technical learning camps, or other public engagement activities in Tanzania is required. Must have knowledge of primary influencers in popular culture, as well as Tanzanian institutions, government structures, and policies that shape local attitudes toward EXPL techniques and EV audiences, particularly youth. Must have an understanding of communication trends in the region and internationally as they affect the Tanzanian information landscape and must be familiar with digital practices and procedures used by or influential with the Tanzanian educational and broader EV sectors.

Education Requirements:
A university degree in Communications, International Relations, Arts Management, Education, Marketing, or local equivalent is required.

Evaluations:
LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Swahili is required. (This may be tested)

SKILLS AND ABILITIES:

Analytic Skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Tanzanian attitudes in positive ways and how best to use innovation and cutting-edge EXPL opportunities to attract EV audiences and engage them in positive ways.
Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local educational outreach and EXPL priorities and practices. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports, and contributing materials for publication in both English and Swahili. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must be able to brief U.S. officers and visitors on a variety of issues and interpret informally between English and Swahili for public programs.
Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough knowledge of various computer software programs, specifically Microsoft Word, Excel, and PD-specific software, databases, and reporting tools, is required. Must be able to use social media and mobile platforms, MOOCs, podcast creation tools, and basic photo and video tools. Must have good numerical skills to develop and manage project and grant budgets; must be able to develop descriptive statistical analyses of target audience segments and the impact of education and EXPL activities and initiatives.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Diversity Equality and Inclusion Statement

The US Mission to Dar es Salaam, Tanzania values a workforce of different backgrounds, cultures, and viewpoints. We strive to create a welcoming environment for all and we invite applicants from diverse backgrounds to apply.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

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Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission in Tanzania offers compensation package that may include health, separation, and other benefits.

Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

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How to Apply
How to Apply:
To apply for this position, applicants MUST apply electronically via ERA.

For more information, visit this link https://tz.usembassy.gov/embassy/jobs/

Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

Proof of Citizenship

Copy of work permit (if not a TZ national)

University Degree

Transcript

Other document (if any)

Other document 2 (if any)

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted only via email.

Thank you for your application and your interest in working at the U.S. Mission in Tanzania