Branch Manager Job Vacancy at HR World Ltd

BRANCH MANAGER

INDUSTRY: BANKING

HR World Ltd on behalf of our client, we are looking for a Branch Manager who will be in charge of customer retention, branch productivity, enhancing customer service and loyalty and generating growth through effective customer relationship management and sales in order to achieve the branch’s business target.

RESPONSIBILITIES;

• Ensure business growth through marketing of bank products; build and maintain existing and new customer relationships to achieve annual business targets
• Monitor performance of branch in achieving its overall business target
• Set targets for the branch business team and monitor performance to ensure the Branch achieves its overall business targets
• Manage branch’s liability portfolio and cross selling
• Effective drive branch sales taking into account quality acquisition of the customer and comply to the bank’s laid-down procedures and KYC
• Provide recommendations in the development of new products as well market for the new product’s up take
• Ensure customer retention by enhancing customer service at the branch level e.g. monitoring of customers’ complaints and transactions, meeting with high net worth clients regularly and maintain personalized relations
• Manage branch’s liability portfolio through pushing for growth of low cost accounts and cross selling
• Assist in the development of new products as well as push for the new product’s up take
• Ensure that branch business practices are compliant to relevant banking laws and regulations, systems and procedures
• Ensure timely submission of reports such as periodic business, call reports and surprise check reports etc.
• Overall in charge of staff within department including leave management, training, coaching and mentoring for the business staff
• Support the Head of Business Development in preparing branch business related budget by providing inputs
• Perform any other duties as may be assigned by the immediate supervisor from time to time

QUALIFICATIONS;

• Bachelor’s Degree in Business Management, Marketing, Economics, Accounting, Finance or any other related field.
• 4+ years of proven working experience at Branch Manager Level.

Interested candidates may send their CVS to: career@hrworld.co.tz before 16th August 2025

Only successful candidates will be contacted”

Check Out : The CV / Resume Checklist