Position:
Branch Manager

Location:
Dar Es Salaam

Reports to:
Head of Branches, Head Office

Job purpose:
To meet branch retail and SME financial targets through a first-class sales and service management system and within established product programs, including servicing corporate customers. The Branch Manager will work closely with the Centralized Operations unit to operate and maintain a smooth-running and operationally efficient branch that conforms to the financial institution’s and BOT regulations, rules, and guidelines issued from time to time.

Duties:

  • Meet all targets for the branch.

  • Manage the operations and support activities at the branch, including guiding, supporting, motivating, and supervising the staff to ensure effectiveness and efficiency in all areas of branch operations.

  • Establish and manage effective marketing and business development programs.

  • Assess manpower requirements in the form of well-structured operations, job descriptions, and manning levels in the branch.

  • Monitor the administrative activities in the branch to ensure adequate control and cost-effectiveness in all areas.

  • Ensure timely submission of required reports.

Requirements:

  • Bachelor’s degree or advanced diploma in Business Administration, Banking, Finance, or Marketing.

  • Master’s degree in related fields is an added advantage.

  • At least 5 years of experience, with a minimum of 3 years in a managerial role with exposure to sales/business development.

Personal attributes:

  • Strong marketing and sales skills.

  • Self-motivation, reactiveness, and positive attitude.

  • Effective leadership.

  • Interpersonal and communication skills (oral and written).

  • Knowledge of the general market trends surrounding the banking and e-banking ecosystem.

  • Good knowledge of AML/money laundering and other compliance regulations.

  • Understanding of the bank’s general operational procedures.

  • A structured approach to dealing with complex and variable work environments in an independent manner.

How to Apply :

Application details:
Successful candidates will be contacted within 14 days after the deadline for submission.
Please send your application letter and CV to:
Email: recruitment2025@diamondtrust.co.tz
Deadline: 4 June 2025