Website Exim Bank
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Exim Bank (Tanzania) is a commercial bank that was established in 1997 by a group of Tanzanian business people after the country’s banking and financial sectors were liberalized. It is headquartered in Dar es Salaam, Tanzania. The bank is a large financial institution offering a wide range of commercial banking services to individuals, small-to-medium-sized businesses (SMEs), and large corporations.
meet branch Retail and SME Financial Targets through a world-class Sales and Service Management system and within established product programs through the branch. To work closely with the Central Operations Unit to operate and maintain a smooth-running and operationally efficient branch, that conforms to the financial institutions and BOT regulations, rules, and guidelines issued from time to time. This will include servicing corporate customers.
Roles & Responsibilities
- Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
- Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance, and control.
- Understand your customer base and identify opportunities to build and grow profitable Relationships.
- Deliver against business and sales performance.
- Acquire new customers and retain and grow your relationships with existing customers.
- Responsible for the operational efficiency of the branch and the productivity of its staff.
- Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up-to-date records of all transactions including inter-bank transactions.
- Prepare periodic and statutory reports for management.
- Have a good understanding of branch control procedures with a specific focus on financial security.
- Take ownership of resolving complex problems, working with colleagues in other offices /
- Branches to provide a seamless experience for your customers.
- Provide a superior level of customer relations and promote the service culture through coaching, guidance, and staff motivation.
- Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities.
- Perform other duties in the absence of the MCSOP / Ops Manager as directed by Cluster Head
QUALIFICATION AND EXPERIENCE REQUIRED
- University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing
- Minimum of 5 years’ relevant working experience in a similar position
- Good leadership, people management, and banking skills
- Knowledge of relevant legislation, sales, and business principles,
- Outstanding communication skills
- Strong commercial know-how and first-class decision-making abilities.
- Be a good relationship builder and a strategic thinker rather than just operational.
- Resilient under pressure.
APPLY NOW:
https://careers.eximbank.co.tz
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To apply for this job please visit careers.eximbank.co.tz.