Job Title: Manager – Customer Services and Operations Location: Paje Experience Required: 3 – 5 years Posted: 27-Oct-2025 Keywords: Retail Banking The Manager – Customer Services and Operations will be responsible for the effective and efficient management of the Bank’s resources and operational processes to deliver exceptional customer service while mitigating operational risks. This role ensures smooth branch operations, compliance...

Location: Paje Experience: 3 – 5 Years Posted: 27-Oct-2025 Key Words: Retail Banking To meet branch Retail and SME financial targets through a world-class sales and service management system and within established product programs through the branch. To work closely with the Central Operations Unit to operate and maintain a smooth-running and operationally efficient branch that conforms to the financial institution’s and BOT regulations,...

Location: Paje Experience: 5 – 7 Years Posted: 27-Oct-2025 Key Words: Retail Banking • The purpose of the role is to build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, Liability, and Cash Management products of the bank. • “Best in Class” Relationship Management with corporates – strengthening the bank’s brand in the...

Location: Paje Experience: 2 – 3 Years Posted: 27-Oct-2025 Key Words: Retail Banking  Checking and recounting cash received from the tellers.  Depositing cash with Bank of Tanzania (BOT).  Withdrawing cash from Bank of Tanzania.  Conducting snap checks on the vault cash deposits to verify propriety of the amounts.  Preparing daily cash positions for various currencies.  Authorizing cash receipts (deposits) received by...

To facilitate smooth and efficient customer banking operations at the branch by ensuring excellent service delivery, operational control, and adherence to bank procedures. The role is responsible for maintaining customer satisfaction, managing branch service operations, and supporting business growth through effective customer relationship management. Ensure customer retention by maintaining service quality, adhering to turnaround times (TAT),...

To facilitate smooth customer banking operations at the branch by efficiently handling cash and non-cash transactions, cross-selling and up-selling bank products, and ensuring strict adherence to standard operating procedures (SOPs), policies, and guidelines. The role also involves attending to customers, resolving queries, and providing accurate information on bank products and services. Process customer requests related to account opening,...

Department: Branch Operations Reports To: Branch Manager To ensure smooth and efficient customer banking operations at the branch by handling all cash and non-cash transactions, providing quality customer service, cross-selling and upselling bank products, and maintaining compliance with standard operating procedures, policies, and regulatory guidelines. Customer Service and Operations Process customers’ requests for account opening,...

Achieve profitability targets through revenue maximisation and prudent cost management. Grow and monitor branch’s liability and asset portfolios to achieve business targets; Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling; Overall management of the branch through efficient utilization of resources.  Delivery of excellent customer service through maintenance of high...

Positions: Young Talent Development Professionals  5 Posts (2 Chamwino, 1 Ikungi, 1Bahi, 1 Itigi, in Singida and Dodoma Region) Job purpose Rikolto in Tanzania is seeking Young Talent Professionals to support two key projects: Vijana Kilimo Biashara (VKB) and the Joint Programme on Accelerating Progress Towards Rural Women’s Economic Empowerment (JP RWEE). These projects focus on enhancing food productivity, reducing post-harvest losses,...

Description E&N HR HEROES SOLUTIONS People & Business Support • HR, Recruitment, Training, Payroll • Dar es Salaam, Tanzania Date: 27 October 2025 Ref No: ENHRS/REC/2025/PRI-02. JOB VACANCY ANNOUNCEMENT (On Behalf of the Employer) Position PRIMARY SCHOOL TEACHER (ALL SUBJECTS) – 10 POSITIONS Duty Station Dar es Salaam Reports to / Contract / Start Head Master  |  Full-time, 12 months renewable  |  As soon as possible A. FIRM...